Malaysia
SALES SUPPORT REPRESENTATIVE
Industry:
Sales & Customer Service
Career level:
Junior
Employment type:
Full time
Job location:
Melaka, Malacca
Salary offered
Negotiable
Requirements
Education:
Bachelor's Degree
Experience:
0-2 years
Languages:
English, Malay, Thai
Driving license:
No
Job role
Undertake account administration for customers assigned by the Company.
Enter, update and maintain spares sales orders and related transactions in ERP system
Be responsible for day-to-day administrative support, including preparing of quotations, order processing (inclusive of warranty replacement and billable repairs), obtaining delivery schedule from global factories, tracking on issuing of P.O by customers, tracking of delivery and provide assistance to liaise with Customer and Finance on collection of payment.
Interface with order processing teams of other busines units in other sites and countries
Act as back up for administrative support for customers assigned to other Sales Administrators.
Prepare weekly, monthly, quarterly and/or yearly reports as required by the Department and Company, eg, Sales Reports, OTD Reports etc.
Execute sales process and procedure in compliance with standard process and procedure (incl. support for SarbOx controls) spelt out by the company.
Undertake additional tasks and duties, other than sales related, assigned by the Department and/or Company.
Any other duties not listed herein could be assisted by the Department Supervisor or HOD from time to time.
REQUIREMENT AND QUALIFICATION :
Pronounced customer focus
Must be able to communicate in English & Mandarin verbally and written as need to liaise with clients in Europe & China.
PC knowledge (Microsoft Office); advanced XLS skilles are an added advantage.
Experienced in the use of ERP preferrably Oracle
5 years’ past experience in Customer Service Support or as a Sales Coordinator.
Preferred to be able to start work immediately.
Candidate must possess at least a Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Business Studies/ Administration/ Management, Marketing or equivalent.
Benefits
Medical insurance
Company background
Only Company with the Expertise Across the Entire Test Cell
Cohu creates leading-edge solutions for back-end semiconductor equipment and services, and printed circuit board test.
Cohu offers the broadest portfolio of equipment and services for back-end semiconductor manufacturing, including a one-stop-shop for test and handling equipment, thermal subsystems, test contacting, vision inspection and MEMS test solutions.
Cohu has a Broad Product Portfolio across Diverse Applications
Our enhanced product portfolio gives our customers the best possible combination of technologies to match their business and technical needs, focused on increasing yield, reducing cost of test and accelerating time-to-market.
