Malaysia
HEAD OF BUSINESS DEVELOPMENT
Industry:
Sales & Customer Service
Career level:
Senior
Employment type:
Full time
Job location:
Kuala Lumpur, Perak
Salary offered
Negotiable
Requirements
Education:
Bachelor's Degree
Experience:
10-15 years
Languages:
English, Malay
Driving license:
No
Job role
Responsibilities:
Manage a corporate client servicing team to ensure a smooth end to end service delivery
Maintain existing business relationships
Develop sales opportunities through existing client and partners (insurer, brokers and consultants etc)
Build new channels for new business
Follow-up on sales meetings, preparation of quotes and documentations
Create detailed business analysis
Drive strategic plans and responsible for actionable projects
Oversee and co-ordinate internal processes involving other business units for client inquiries, investigations and escalations
Review, formulate and implement policies and workflows for an effective and smooth client onboarding and implementations
Provide periodic or as and when analytical support relating to client on an individual/portfolio level i.e. utilization, overall/upcoming trends and renewal action plan
Coordinate and prepare monthly KPI reporting
Quarterly claims analysis reporting
Assist with Client audits and due diligence process
Guide the team to meet sales targets
Manages the team with regards to recruitment, training, counselling and discipline contextually in preparation for onboarding of pipeline accounts
Planning and monitoring the use of expenditures to meet a break-even P and L
Track and report key functional metrics to contain expenses and improve effectiveness
Perform additional duties that may be assigned from time to time.
Requirements:
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business Studies/Administration/Management, Marketing or equivalent.
Relevant experience in corporate account management/sales within the healthcare/financial insurance services industry will be advantageous
Required skill(s): corporate accounts management, Client Account Management.
Required language(s): Bahasa Malaysia, Mandarin, English
At least 10 year(s) of working experience in the related field is required for this position.
Enjoy interaction and show ability to exercise clarity in problem solving and decision making.
well spoken, proactive, meticulous and able to multitask in a fast paced environment.
Self-motivated with ability to work independently at times.
Preferably Senior Managers specializing in Marketing/Business Development or equivalent.
Full-Time position(s) available.
Other Information:
Annual Leave, Sick Leave
Performance Bonus
EPF, SOCSO
What you need to do now
If you're interested in this role, click apply now or forward an up to date copy of your CV to [email protected] OR [email protected]
We regret to inform that only shortlisted candidates will be notified.
Benefits
Medical insurance
Company background
Established in 2007 in Singapore, Capita Global is an award-winning recruitment expert and staffing provider for multi-national companies across Asia.
In 2012, Capita Global expanded its operations to Malaysia with its first office in Kuala Lumpur.
Since then, we have become one of the fastest growing recruitment agencies in Malaysia as we continually enhanced our service offerings, eventually segmenting into individual divisions with unparalleled expertise.
Specialising in both local and international permanent placement, our consultants who are experts in their niche areas are consistently delivering the right talent to meet clients’ human resource needs and candidates’ career growth.
We offer a focused recruitment solutions in the following specialisations:
Banking, Finance and Insurance
Shared Services
Engineering
Information Technology & Telecommunications
Accounting & Finance
Functional & Business Support
Japanese Resources
